Terms & Conditions


1. Website Terms of Use

Welcome to the Gönüllüyüz Biz Website, supported by the Republic of Türkiye Ministry of Youth and Sports. This section outlines the terms and conditions for visiting and using the Gönüllüyüz Biz Website (the "Site"), prepared under the Republic of Türkiye Ministry of Youth and Sports.

All works contained within this website (including but not limited to texts, pictures, images, photographs, videos, music, etc.) belong to the Republic of Türkiye Ministry of Youth and Sports (the "Ministry") and are protected under Law No. 5846 on Intellectual and Artistic Works and Law No. 5237 on the Turkish Penal Code. Individuals who violate these rights will be subject to legal and criminal sanctions stipulated in Law No. 5846 on Intellectual and Artistic Works and Law No. 5237 on the Turkish Penal Code. The Ministry1 reserves the right to initiate relevant legal proceedings.

By accessing any page of this website, you are deemed to have accepted the terms and conditions stated below. If you do not accept these terms, you should not enter the website.

A. Access to and use of the Site are subject to the following principles and conditions determined by the Ministry:

  1. No content on this website may be altered, reproduced, published, distributed, communicated to the public, or translated into another language without permission from2 the Ministry or in cases where general permission has not been granted.

  2. Users of the Site are deemed to have accepted the "Terms of Use," which become effective from their first use of the Site. The Ministry reserves the right to change the "Terms of Use" at any time by publishing them online. It is the responsibility of the Site user to regularly follow the "Terms of Use" to be informed of changes published online in a timely3 manner. Individuals who continue to use the Site after changes have been made are deemed to have accepted the changes in the "Terms of Use."

  3. Individuals who register as individual members and officials of corporate members are deemed to have agreed to be informed via email, telephone, and SMS through the site.

  4. The Ministry strives to ensure the Site is accessible 24 hours a day. However, it is not responsible for the Site's inaccessibility due to various reasons.

  5. Access to this Site may be temporarily or permanently suspended without prior notice.

  6. While the Ministry makes every effort to ensure the accuracy of the information provided to Site users, it makes no warranty, express or implied, regarding the accuracy of the information. The Ministry is not responsible for incorrect or incomplete information.

  7. The Site also contains information provided by third parties. Third parties are responsible for ensuring that the materials published on this Site comply with national and international4 regulations. The Ministry cannot guarantee the accuracy of this material and expressly declares that it will not accept responsibility for any material or moral loss or damage that may arise from errors, omissions, or deficiencies in the material, misrepresentation, a disruption in the performance of services promised in the material, or a claim of disruption, or in cases of bankruptcy or liquidation of the firm, company, or individual offering services advertised on the Site. The accuracy and timeliness of the information provided should be confirmed with the relevant organizations and individuals themselves.

  8. The Ministry is not responsible for any disruption in the use of the Site, the inability to use it, information provided within it, or actions taken or decisions made in connection with the Site, damage arising from the material contained on the Site, a decision made or an action taken after using the Site, whether in contract, tort, or otherwise (including, without limitation, damages arising from loss of business or loss of profit).

  9. The Ministry accepts no responsibility for the information provided on sites accessed through links on this website. Such links are provided for the convenience of the user without any express or implied warranty.


B. Downloading and printing written and/or visual information from this Site and using it on websites can only be done under the following conditions:

  1. Personal Use:

    1.1. The5 use of works on the website is limited to personal use and/or for informational purposes. However, reproduction acts carried out within this scope cannot unfairly prejudice the legitimate interests of the rights holder or be contrary to the normal exploitation of the work, nor can they be used for commercial purposes.

    1.2. Written or visual material on the Site may not be modified in any way or used with copyright notices deleted.

    1.3. All or part of the content on the Site may not be used without permission on another website by altering it or in any other manner.

    1.4. Data on this website may be downloaded or printed for non-commercial, informational, and personal use.

    1.5. Data on this website may be sent to third parties for their personal information, provided that it is stated that the content is provided by the Ministry and that these terms and conditions also apply to them and that they must comply with them, without any commercial purpose.

  2. Non-Personal Use:

    For reproduction such as downloading and printing written and/or visual information from this Site, or for use on websites: Permissions related to the information should be requested in writing from the relevant Central or Provincial units whose names appear below the information. For materials without a specific unit indication, permission for use must be requested in writing from the Republic of Türkiye Ministry of Youth and Sports.


C. Disclaimer:

  1. The Ministry does not guarantee that the information on this Site is complete and accurate or that uninterrupted access to the page will be provided. The statements6 contained on this Site do not constitute a legal commitment and are not binding. The Ministry makes no warranties, express, implied, or statutory, including but not limited to warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose,7 and/or freedom from computer viruses.8

  2. All electronic documents, such as information, reports, graphics, and similar materials on this website, have been prepared by the Ministry to inform institutions and the public in general, without any material gain. The accuracy of these electronic documents on the website is not guaranteed against errors caused by typographical errors, software errors, transmission errors, system malfunctions or attacks, and this information is not provided to ensure a certain return.

  3. Therefore, the Ministry cannot be held responsible for any direct or indirect material/moral damages and expenses arising from errors or omissions in the electronic documents on this website, or from actions based on these documents.

  4. The Ministry and/or its employees shall not be liable for any damages, losses, and expenses, including but not limited to those directly or indirectly arising from any malfunction, error, omission, interruption, defect or delay in transmission, computer virus, or line or system failure during the use of this website, even if they have been informed of the possibility of such damage.9

  5. In line with this information, the Ministry is not responsible in any way for errors, material or moral damages that may arise from the information and visual materials contained in the content of this Site.

  6. All information on the Site10 may be changed without prior notice. The Ministry may cancel or change any part of the Site at any time, or restrict access to certain features or information on the Site or certain parts of the Site without prior notice.

  7. While the Ministry has taken virus precautions on the website, it does not provide a guarantee in this regard. It is recommended to take necessary precautions against viruses before downloading any information, documents, applications, etc.

  8. In disputes that may arise regarding the terms of use, the Courts and Enforcement Offices of Ankara shall have exclusive jurisdiction under Turkish Law.


D. Cookies:

A "Cookie" is software that can be sent to your computer. Cookies are used to collect and manage information about how our11 websites and services are used. If we send a "cookie" to your computer, it will not collect any data about you without your knowledge and consent. Until then, the "cookie" will only12 monitor general usage patterns and will not be used to identify you as an individual.


E. Use of Project and Ministry logos and section homepage links on non-Ministry websites is subject to the following conditions:

  1. Unless otherwise authorized by the Ministry, non-Ministry websites may use the logos accessible from the site ("Logos"). By downloading this Logo to your computer, you are deemed to have accepted these Principles.

  2. You may only use the Logo on your website; you may not use it in any other way without permission or notice. The Logo must always have a functional link to the Ministry's homepage at Gonulluyuz Biz

  3. The Logo includes the term "Goes to the T.C. Ministry of Youth and Sports Gönüllüyüz Biz Site," which describes the meaning of the Logo on your site (the Logo is a link to the T.C. Ministry of Youth and Sports Gönüllüyüz Biz Site, not an endorsement of your site). You may not remove or alter this or any other feature of the Logo.

  4. The Logo may only be used on websites that correctly refer to the Ministry or its products or services and must be displayed next to the referenced location or at the bottom of the same page. The title of your website, other trademark emblems, and logos must be at least as prominent as the Logo. The Logo may not be displayed in a way that implies sponsorship, endorsement, or licensing by the Ministry.

  5. The Logo must appear alone, with a minimum clear space (equal to the height of the Logo) on both sides of the Logo, between it and other graphic or text elements on the page. The Logo may not be used as part of any other logo or as a design element.

  6. Logos may not be altered, animated, transformed, or otherwise processed in any way, including their aspect ratios, colors, and elements, so as to distort their perspective or two-dimensional appearance.

  7. You may not use Ministry Logos on a website that defames Ministry products or services, violates the Ministry's rights arising from Law No. 5846 or other Laws, or infringes any national or international regulation.

  8. Under these principles, the Ministry does not grant any license or other right to those who use its logos. The Ministry always reserves the right to unilaterally withdraw or change the conditions of its permission for the use of the Logos. The Ministry reserves the right to initiate legal action against uses that do not comply with these principles or that violate any national or international regulation and other laws.

  9. If the Logos are to be used for any purpose other than websites, permission must be obtained from the Republic of Türkiye Ministry of Youth and Sports Gönüllüyüz Biz Site Management team.


©. All rights reserved regarding the web pages on the Gönüllüyüz Biz Website, affiliated with the Ministry.


2. Site Terms of Use

As the T.C. MINISTRY OF YOUTH AND SPORTS, we would like to inform you about Law No. 6698 on the Protection of Personal Data (KVKK), which aims to protect the fundamental rights and freedoms of individuals, especially the privacy of private life,13 during the processing of personal14 data, and regulates the obligations and procedures to be followed by natural and legal persons who process personal data.

1. Data Controller

In accordance with Law No. 6698 on the Protection of Personal Data ("Law No. 6698"), your personal data may be processed by the T.C. MINISTRY OF YOUTH AND SPORTS ("Ministry") as the data controller within the scope explained below. "Processing of your Personal Data" refers to any operation performed on such data, including but not limited to obtaining, recording, storing, preserving, altering, reorganizing, disclosing, transferring, acquiring, making available, classifying, or preventing the use of15 such data.

2. Purposes and Legal Grounds for Processing Your Personal Data

Your personal data may be processed for the purposes of providing services to you within the scope of the laws and relevant legislation to which our Ministry is subject, carrying out our Ministry services, identifying the owner and recipient of all kinds of work and transactions within this scope, recording your identity information, address, phone number, tax number, and other information that are considered personal data within the scope of KVKK, preparing information and documents that will serve as a basis for work and transactions to be carried out on paper or electronically, complying with information retention, reporting, and notification obligations stipulated for all authorized judicial and administrative authorities in accordance with the relevant legislation, fulfilling our services within the scope of the laws to which we are subject, and providing other services offered or requested by our Ministry.

Furthermore, under the heading "Conditions for Processing Personal Data" of the Law, the conditions that allow the processing of personal data without the explicit consent of the data subject are listed as follows:

  • Expressly stipulated in the laws.
  • Being compulsory for the protection of the life or physical integrity of the person who is unable to disclose their consent due16 to actual impossibility or whose consent is not legally valid, or of another person.
  • Being necessary for the processing of personal data of the parties to17 a contract, provided that it is directly related to the establishment or performance of a contract.18
  • Being compulsory for the data controller to fulfill its legal obligation.
  • Being made public by the data subject themselves.
  • Being compulsory for the establishment, exercise, or protection of a right.
  • Being compulsory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

HES Code

For purposes such as the implementation of activities involving the transfer of risky/non-risky information of individuals to be inquired about within the scope of new coronavirus measures by the Ministry of Health, using their TR ID Number and Hayat Eve Sığar (HES) code through services provided under a protocol with the Ministry of Health, personal data may be processed within the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVK Law19 and in accordance with20 the said law.

The HES Code application is a code that allows you to securely share whether you carry any risk regarding Covid-19 with institutions and individuals during transactions such as transportation or visits, within the scope of controlled social life. To obtain a HES code through the HES application, the data subject must share personal data such as their name, surname, age, gender, location information, and contact information, as well as their special category personal data, which includes past and current health information. In accordance with Article 6 of the Personal Data Protection Law ("KVKK"); explicit informed consent of the data subject or legal exceptions are required for the processing of special category personal data.

3. Method of Collecting Personal Data

Your personal data is collected through various methods, verbally, in writing, or electronically, via all declaration/information forms and other documents concerning Ministry transactions arranged with your approval and/or signature in accordance with our Ministry and other relevant legislation, through notifications you make with your electronic approval and/or signature, and through channels such as our Ministry, local service units, Websites, Mobile Applications, and Call Center.

4. Transfer of Personal Data

Your collected personal data may be transferred to our affiliates, our businesses, legally authorized public institutions, organizations, and private persons, our contractors, judicial authorities, and law enforcement agencies within the framework of the personal data processing conditions specified in Articles 8 and 9 of Law No. 6698, in line with the realization of the purposes mentioned above.

Except for exceptional cases stipulated in the legislation, personal data and special category personal data are not transferred by our Ministry to other real or legal persons without the explicit consent of the data owner.

5. Rights of the Personal Data Owner under Article 11 of Law No. 6698

As personal data owners, if you submit your requests regarding your rights to our Ministry through the methods regulated in the T.C. MINISTRY OF YOUTH AND SPORTS Personal Data Protection and Processing Policy, which has been shared with the public on the gsb.gov.tr website, the Ministry will conclude the request within thirty days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost,21 the Ministry will charge the fee determined by the Personal Data Protection Board. The Ministry may accept your request or reject it by explaining its reasons and will notify the relevant person in writing or electronically. If the request in the application is accepted, the Ministry will fulfill it. If the application is due to an error of the Ministry, the fee collected will be refunded to the relevant person.

In this context, personal data owners have the right to:

  • Learn whether personal data is processed.
  • Request information if personal data has been processed.
  • Learn22 the purpose of processing personal data and whether23 it is used in accordance with its purpose.
  • Know the third parties to whom personal data is transferred domestically24 or abroad.
  • Request correction of personal data if it is incomplete or incorrectly processed and request notification of the25 operation performed within this scope to third parties to whom personal data has been transferred.
  • Request the deletion, destruction, or anonymization of personal data if the reasons requiring its processing have disappeared, despite being processed in accordance with Law No. 6698 and other relevant laws, and request notification of the operation performed within this scope to third parties to whom personal data has been transferred.
  • Object to the emergence of a result against the person himself/herself by analyzing26 the processed data exclusively through automated systems.
  • Demand compensation for damages incurred due to unlawful processing of personal data.27

In accordance with Article 13, paragraph 1 of Law No. 6698, you can submit your applications regarding your above-mentioned rights to our Ministry in writing via the KVKK Application Form.

Your applications will be answered in writing or electronically within the specified legal periods following the examinations and identity verification to be carried out by our Ministry.


3. KVKK Explicit Consent Statement

In accordance with Law No. 6698 on the Protection of Personal Data, any information relating to an identified or identifiable natural person28 is defined as personal data. Under the said Law, the explicit consent of the personal data owner is required for the processing of personal data, except in some exceptional cases. In accordance with Law No. 6698 on the Protection of Personal Data, I hereby accept, declare, and undertake that I have given my prior permission for the collection, recording, transfer, processing, and storage of all kinds of personal and special category personal data, including those that identify or serve to identify my identity, which I have provided to the T.C. MINISTRY OF YOUTH AND SPORTS verbally/in writing and/or electronically, within the framework of the principles in the law, by the T.C. MINISTRY OF YOUTH AND SPORTS.

Data that clearly belongs to an identified or identifiable natural person; processed partially or completely automatically or non-automatically as part of29 a data recording system; data30 containing information about the person's identity; such as name-surname, TR ID number, nationality information, mother's name, father's name, place of birth, date of birth, gender,31 and documents such as driver's license, identity card, and passport containing such information, as well as tax number, SGK number, signature information, vehicle license plate, etc.

Data that clearly belongs to an identified or identifiable natural person; processed partially or completely automatically or non-automatically as part of32 a data recording system; such as phone number, address, email address, fax number, IP address.

Data that clearly belongs to an identified or identifiable natural person; processed partially or completely automatically33 or non-automatically as part of a data recording system; personal data relating34 to records and documents obtained upon entry to a physical space and during stay within the physical space; camera recordings, fingerprint records, and records taken at the security point.

Data that clearly belongs to an identified or identifiable natural person; photographs and camera recordings (excluding records falling under Physical Space Security Information), data contained in documents that are copies of personal data containing documents.

Data that clearly belongs to an identified or identifiable natural person; processed partially or completely automatically or non-automatically as part of35 a recording system; data specified in Article 6 of the Personal Data Protection Law (e.g., health data including blood type, biometric data, etc.).

Data that clearly belongs to an identified or identifiable natural person; processed partially or completely automatically or non-automatically as part of36 a data recording system; personal data related37 to the receipt and evaluation of all kinds of requests or complaints directed to the T.C. MINISTRY OF YOUTH AND SPORTS.


HES CODE

For purposes such as the implementation of activities involving the transfer of risky/non-risky information of individuals to be inquired about within the scope of new coronavirus measures by the Ministry of Health, using their TR ID Number and Hayat Eve Sığar (HES) code through services provided under a protocol with the Ministry of Health, personal data may be processed within the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVK Law38 and in accordance with39 the said law.

The HES Code application is a code that allows you to securely share whether you carry any risk regarding Covid-19 with institutions and individuals during transactions such as transportation or visits, within the scope of controlled social life. To obtain a HES code through the HES application, the data subject must share personal data such as their name, surname, age, gender, location information, and contact information, as well as their special category personal data, which includes past and current health information. In accordance with Article 6 of the Personal Data Protection Law ("KVKK"); explicit informed consent of the data subject or legal exceptions are required for the processing of special category personal data.

I have read and understood the above text and my rights regarding the protection and processing of personal data by the T.C. MINISTRY OF YOUTH AND SPORTS.